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Why booking a Villa instead of a Hotel or a Resort?

There are 3 main reasons why consumers choose a Villa over a hotel room for their holiday:
- Space: a Villa offers much more space than a hotel: a typical Villa ranges from 2 to 5 bedrooms - and offers additional space such as living room, dining room, fully-equipped kitchen and outdoor areas.
- Privacy: the Villa will be yours for the time of your stay and you won’t have to share the pool or bedrooms with anyone, you will have complete privacy.
- Price: Private villas are often more economical for traveling families and couples than luxury hotels: a private Villa costs typically the price of two 4-5 star hotel rooms whereas it offers not only more rooms, but also a private pool. You will also eat and drink “local” in your Villa and won’t have to pay the premium price of a restaurant nested in a luxury hotel.

What can I expect in a Villa?

All our villas have a private swimming pool and free Wi-Fi. You will also have housekeeping service included in the price. Some of our villas have a private chef, a private car and driver, and sometimes even more staff to cater for your needs; just look into each Villa Page for the list of villa amenities and services.

How do I make a booking?

Once you have chosen your Villa and entered your dates you can send us a request via the request form on the Villa Page. If the Villa is marked as “Available” you will receive an instant email giving you instruction on how to pay the deposit to confirm your booking. If the Villa is marked as “On request”, we will check with the Owner the availability of the Villa and will either accept or decline your booking (in which case we will suggest similar villas by email). In any case our customer service team will get back to you via email within 12 hours.

How much do I have to pay to confirm the booking?

Unless otherwise specified in the Villa Specific Terms and Conditions, you will have to pay a non-refundable deposit of 50% to secure your booking. The rest of payment is generally due 60 days before check-in at the Villa. Payment can be made by bank transfer, bank card or cash.

How do you make money? Do I have to pay you a booking fee?

We do not charge any booking fee to clients as we get paid directly by the Villa owners – thus we can guarantee the best price available on the market for any of the Villas listed.

Is there any additional charges or tax to pay?

All our prices are in USD and include all government tax and service charges, there is no hidden fee. You may incur extra charges solely for international telephone calls and for the food your cook might have to buy to prepare your meals, and for the drinks you consume. You can also do the shopping and the cooking by yourself. Finally you can tip the staff on the last day of your holiday if you were satisfied with the service.

How to find the Villa upon arrival?

Once your booking is confirmed, you will receive an e-mail containing all necessary Villa details and contacts so that you can access the property. The Owner or his representative will be here to greet you at the Villa, and show you around. We also strongly recommend you to use the Villa Airport transfer provided by the Villa Owner (free or at a marginal fee – usually around 20USD) as the Villas are often difficult to locate, even by experienced local taxi drivers.

More questions?

Do not hesitate to contact us!

Our offices
Villa-Phuket.com - Singapore
55a Pagoda Street
Singapore 059214
P: +65 6871 8993
Villa-Phuket.com - Indonesia
Jalan Beji Ayu n°8
Bali, Indonesia, 80361
P: +62 855 7467 0067
Australia
+61 2 9191 7419
France
+33 1 7890 0496
Indonesia
+62 855 7467 0067
Hong Kong
+852 3051 9251
Netherlands
+31 2 0217 0661
New Zealand
+64 9951 5880
Singapore
+65 6871 8993
Thailand
+66 60 003 5911
United States of America
+1 415 851 9111
United Kindgom
+44 203 393 3883
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